FAQS

Here you can find answers to frequently asked questions from our clients and partners.

What payment methods do you accept?

PAYPAL 

Those who have an account can use Paypal’s payment service.

CREDIT CARD

Credit card holders can safely use the online credit card payment method via Viva Payments.

For the full security of your transactions, online credit card purchases are made by redirection to VIVA Payments.

DEPOSIT IN BANK ACCOUNT
 
You can deposit the money for your order in one of the Flexible Services Ltd  bank accounts:
 
Piraeus Bank PIRAEUS BANK SA. (EURO) SEPA
IBAN: GR11 01725260005526054814127
BIC/SWIFT:  PIRBGRAA
 
    
After depositing the money and for faster service, you can send us the receipt of the deposit by email to : sales@audiomarket.gr
Information About Shipping
WITH ACS – ELTA – EMS COURIER
 
Choose COURIER to pick up the products you bought. After sending your order, you will receive an order completion and order confirmation e-mail containing the tracking number with which your order was sent. By typing this number into the “search queue” field located on https://www.audiomarket.gr/track-your-order/ you have detailed information on how your order is going.

Domestic deliveries within Greece are priced at EUR 6,00 per order. International shipping charges will be calculated at the time of ordering.

 

ORDER SHIP BY TRANSPORT COMPANY
 

It is recommended for heavy and bulky items to take advantage of carrier charges. In this case, cash on delivery is not accepted. Payment is made in all other ways available to us. For information on shipping with a carrier, please contact our company’s accounting department.

DELIVERY TIME
 
The usual delivery process is 5-10 Working Days. If the product is out of stock or no directly deliverable, then contact the Flexible Services Sales Department for the date of delivery and shipment or change with a similar product.
Which are the ways of ordering?

ORDER THROUGH E-SHOP

Fast and direct order through our online store www.audiomarket.gr. Find the product (s) you are interested in and add them to your shopping cart. The system allows you to order without having to join. However, we suggest that you first become a member using your email so that you can keep track of the progress of your order.

ORDER BY EMAIL

You can send your order to: sales@audiomarket.gr

indicating your billing data, delivery, name, and ordering phone number.

.Invoices are issued to companies and freelancers if they fill in the following information upon their order: Name, VAT, telephone, headquarter’s address, occupation.

Technical assistance - Service:

In addition to product sales, Audiomarket is next to its customers and any technical issue may arise.

We can quickly and effectively deal with any technical problem that may occur for warranted machines or non-warranty machines.

ORDER CUSTOM CABLES

In addition to production cables, we offer custom high quality cables from Mogami, Belden and Gotham in combination with Neutrik and Switchcraft. These cables offer the highest sound quality and are built to the needs of our customers.